FAQ

Do I need to arrange additional caretaking services in advance 

This is very important and will need to be arranged before your holiday to enable the caretakers to plan their work diaries.

Do I need to arrange a taxi in advance from the airport?

This is recommended as it is a small airport and taxis are not always available. See "Travel."

What if I have a fake tan?  

Bed linen and fake tans do not mix! We will need to charge guests for stained linen and towels.

Can I visit the other LDV villa during my stay? 

Contact Tracey for details. They are only 10 minutes apart and a visit is encouraged as the two villas are very different, but are equipped and maintained to the same standards.

Can I use post codes in the Sat Nav to locate the holiday villas?

No, this does not work in rural France as the post code covers a very large area. Please use the information in "Directions" to find Acabanes and La Grange. Both villas are located on google maps

What time can I arrive?  

After 5:00pm. The caretakers finish at this time and your holiday home will be ready for you then. 

What if I arrive in the dark?  

A torch is recommended due to very little light pollution. If you are planning to arrive in the dark then please let Tracey know to ensure you have all the information you need regarding directions.

What time should I depart?

9:30 am

Are late checkouts possible?

This is only possible out of season with prior arrangement.

How should I leave the house?  

Full details in Departure Info. Please read carefully as it affects the return of your security deposit.

What sort of insects and animals can I expect to encounter on my holiday?  

Full list in "House Information"

Is the WIFI as good as being in a city?  

It is improving all the time and we have the best packages available, however, it is much slower than you may be used to in a city. Please do not download films or huge files as it will affect the wifi for other guests. It is common for the signal to drop out and when this happens take a photo of the position of the leads in the modem, then pull the leads out and leave for 10 mins and then replace them and wait for it to reboot.

Can I wear suntan lotion in the pool? 

We ask our guests to shower before as it affects the ph levels and also marks the liners.